Don’t Become Exhibit A: Managing Employee Complaints in the Digital Age

One vague text message. One forgotten complaint. That’s all it takes to sink your defense.

When an employee raises a concern—whether it’s in a text, in passing, or via Slack—it’s not just an HR issue. It’s a legal risk. And if your business doesn’t respond the right way, that risk can escalate into a lawsuit where your internal missteps are on full display.

In this article, Koegle Law Group Associate Ransom D. Boynton lays out how smart employers turn complaints into opportunities for clarity, compliance, and protection. Because in court, silence and delay speak volumes.

Key Takeaways:

• Why even informal complaints can trigger serious legal obligations

• How to document employee concerns like your case depends on it—because it might

• Common pitfalls when HR and management aren't aligned

• How Koegle Law Group helps employers stay prepared, not just reactive

A single complaint shouldn't derail your business—if you're ready for it.

👉 Read the full article here

This article was originally published by Koegle Law Group, proudly serving businesses in Santa Clarita and beyond. This communication may be considered advertising material under the rules of professional conduct governing lawyers in California.